Workforce Management
Explore ZellisONE’s WFM tools for smarter scheduling, forecasting and optimisation.
Take control
of workforce complexity
with confidence
Workforce management is anything but simple.
And we understand just how complex it can be.
For business leaders
Get the control and clarity you need to balance operational efficiency with employee wellbeing. Confidently align labour with demand while supporting your teams to deliver at their best.
For scheduling managers
Take the guesswork out of workforce deployment. Build high-performing teams with intelligent scheduling, actionable insights and the confidence to make decisions in real time.
For employees
Enjoy greater flexibility and empowerment with intuitive tools that support work-life balance and make managing shifts simple, transparent and stress-free.
WFM software for modern organisations
From fluctuating demand to multi-site operations and evolving employee expectations, today’s businesses are navigating constant change.
AI is across our entire platform and Workforce Management is no exception, where machine learning enhances demand forecasting, increasing your confidence in having the right workforce for the challenge ahead and being able to quickly adapt when necessary.
ZellisONE Workforce Management empowers you to take control, make informed decisions and build a confident, agile ‘Shape of Day’ that works for your business – every day, every week, every season – from any device.
Built for every shift, site and sector
We work with organisations across a wide range of sectors – including retail, manufacturing, hospitality, leisure and facilities management – to help them create happier workforces and deliver better customer experiences.
By enabling the right people in the right place at the right time, we support businesses in fine-tuning their workforce management.
What may seem like small adjustments often creates a ripple effect, leading to a more engaged, productive and satisfied workforce.
Designed for operational excellence, people empowerment and efficiency
Drive your service and optimise your workforce
Accurate labour forecasting helps you schedule smarter, reduce overstaffing and deliver consistently better service.
Empower your people to find individual work-life balance solutions
Give employees the flexibility to swap or pick up shifts with ease – increasing engagement, reducing churn and boosting morale.
Pre-empt health and safety and Working Time Directive legislation
Built-in compliance checks and alerts enable you stay aligned with regulations like Working Time Directive and minimum rest rules, taking the pressure off managers.
Automate complex schedules and shifts
Generate optimised rotas in minutes, not hours, with intelligent scheduling that adapts to your business needs in real time.
Scalable and built around your needs
True workforce transformation begins with a system designed to match the scale and pace of your business.
At the heart of ZellisONE Workforce Management are two core modules – Time and Attendance and Agile Scheduling – providing the essential foundations to track time, manage shifts and empower scheduling with speed and accuracy.
For organisations ready to go further, our optional advanced modules – Adaptive Demand Forecasting and Adaptive Optimisation – enable a strategic, data-driven approach to workforce planning.
Through machine learning algorithms these modules help to identify trends and detect anomalies across your ‘Shape of Day’ and demand patterns, enabling you to plan ahead with precision, respond faster to changes and drive even greater performance from every shift.
Whether you need a streamlined, agile solution or a high-powered workforce engine, we give you the control to scale your strategy with confidence.
Time and attendance
Time and Attendance is the process that tracks when employees start and end their work, including breaks, absences, and overtime.
It provides accurate payroll inputs, including basic pay, premiums and TRONC (tipping), while enabling regulatory compliance, reducing payroll errors and making sure people are paid accurately and fairly – the first time.
Every shift, break and overtime minute is logged precisely, so everyone gets the credit (and pay) they’ve earned.
Scheduling
Scheduling empowers managers and employees to manage shifts with confidence.
With an intuitive interface, it’s easy to build, edit, swap, release, or pick up shifts – anytime, anywhere.
Whether you’re the manager building the perfect schedule, or an employee signing up, swapping, or changing shifts, scheduling is seamless, flexible, and fair.
Key Metrics Forecasting
Key Metrics Forecasting combines historical trends, real-time data, and predictive analytics to anticipate workforce needs.
It brings foresight and flexibility to staffing decisions to minimise waste, boost efficiency, and protect profitability.
Blending past patterns and real-time signals, managers can predict what’s ahead and prepare for storms rather than just react to them.
Labour optimisation
Labour Optimisation unlocks smart scheduling aligning the right people, in the right place, at the right time.
It considers employee skills, availability, and preferences with policies, and budget constraints.
By striking the right balance of stretch and structure, adaptive optimisation enables smart decisions that can deliver high service levels, protect employee wellbeing, and your margins.
It puts the right people in the right roles at the right time, so your organisation runs flawlessly.
Don’t just take our word for it
Chester Zoo
"We wanted to automate our manual people processes and Zellis’ workforce management suite is the perfect system for supporting the organisation’s needs."
Charlie Bighams
"ZellisONE is an intuitive system that will drive efficiencies across our people processes. A particular favourite feature of mine is that employees are now able to view their schedules weeks in advance."
Ainscough Crane Hire
“I genuinely believe that Zellis cares about helping us as a business to succeed. It’s not just about sales, it's actually a genuine interest in us as a business. For me it feels much more like a partnership as opposed to a supplier customer arrangement."
Ready to unlimit what’s next?
Experience first-hand how our solutions can transform your organisation.
Trusted by leading global clients
What’s next is scalable,
configurable and future-proof
Intelligent workflows, Pay automation and personalised people experiences. These are just some of the features you can expect from our AI-enabled platform. Supporting the full employee lifecycle, we also tailor our solutions to your organisation’s unique needs.
HR
Provide clarity, control, and adaptability in your organisation with one connected system. ZellisONE HR brings insights to the surface so you can prevent issues from becoming problems.
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WFM
Adapt, predict and optimise your workforce coverage. Increase service performance with smarter scheduling and reduce cost-to-serve with precision.
Learn morePay
Discover real-time precision with proven flexibility. Built for compliance and confidence across UK and Ireland, ZellisONE Pay is trusted in the most complex payroll environments.
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Talent
Attract and retain talent with one intelligent flow. Support your managers and employees with AI-enabled onboarding and offboarding, and personalised learning and development.
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Benefits
Design and deliver benefits that are personal, valued, and perform for your organisation. With built-in comms, targeting, and automation, employee engagement is covered.
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